Privacy Policy

Privacy Policy for Prime Mechanical

Effective Date: 2/2018

Prime Mechanical values your privacy and is committed to protecting the personal information of our customers, and service users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information
• Name
• Phone number
• Email address
• Mailing or service address
• Payment information (when applicable)

Non-Personal Information
• Browser type and version
• Device information
• IP address
• Pages visited on our website
• Date and time of visits

2. How We Collect Information

We collect information in the following ways:
• When you contact us via phone, email, or website forms
• When you schedule a service or request a quote
• When you make a payment
• Through cookies and similar tracking technologies on our website

3. How We Use Your Information

We use the information we collect to:
• Provide plumbing services and customer support
• Schedule and confirm appointments
• Process payments and send invoices
• Respond to inquiries and requests
• Improve our website and services
• Send service updates, promotions, or important notices (if you opt in)

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:
• Trusted service providers (e.g., payment processors, scheduling software)
• Legal authorities if required by law or to protect our rights

5. Cookies and Tracking Technologies

Our website may use cookies to:
• Enhance user experience
• Analyze website traffic
• Remember user preferences

You can modify your browser settings to decline cookies if you prefer.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Prime Mechanical
PO Box 2064
Sand Springs, OK 74063
(918) 514–0073

By using our services or website, you agree to the terms of this Privacy Policy.